FAQ: Stand4 Socks: Bamboo, Functional Socks with Impact
For the most up-to-date information about the status of our project, check our project updates on Indiegogo!

Can I have multiple sizes and colours in my order?

Yes! You can pick as many variations of styles and sizes you want. e.g. if you backed 8 pairs, you can have 8 different styles in different sizes, simiarly you can have all 8 pairs the same style and size. The choice is yours, to make it easy to share Stand4s as gifts for others as well!

Last updated: July 08, 2017 07:47

Can I add more pairs to my pledge?

Yes! You can order extra styles as add ons, or you can add limited edition designs and products too.

Last updated: July 08, 2017 07:48

Shipping Updates
For the most up-to-date information about the status of our project, check our project updates on Indiegogo!

Current Estimated Shipping Date: August 2017

We remastered our Bamboo socks, striving for perfection and added embroidary of cause logo to ALL socks. This has delayed us by a month. However, we are still trying to our intial aim of shipping in Auguest 2017. Intenational shippin may vary and we will communcate any other updates on the campaign page.

Last Updated At: 07/05/17
BackerKit FAQ

What is BackerKit?

BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!

The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.

How does BackerKit work?

After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.

I never received my invitation. How do I complete the survey?

The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.

Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.

To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.

How do I update my shipping address?

BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.

When will my order be shipped, charged or locked?

That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.

I completed the survey, but haven't received my rewards yet. When will they arrive?

As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.

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